We purchased a blind at AAA Blind Store. My husband decided to install it himself. Probably not the best choice. Once he mounted it properly the wand mechanism wouldn’t raise the shade. I brought it back and they said they would repair it. The next day they called, said they would reinstall it and make sure the wand worked correctly. We had dreaded reinstalling it yet again. They came adjusted the mounting and explained why we had trouble. WONDERFUL SERVICE.
I redecorated my entire condo from floor to ceiling and interacted with many contractors and home service providers in the process. AAA Blind Factory was the rare company with which I had zero problems. From my initial visit to consult on their products, to the in-home visit to measure my windows (a MUST - let the professionals measure since each *identical* window had slightly different dimensions), to final installation, AAA Blind Factory was friendly, professional, and and customer-focused. The Hunter Douglas shades look great!
Outstanding customer service! They went above and beyond to ensure our satisfaction and did so in a timely manner. I would definitely use them again and will be recommending them to all my family and friends.
I just moved and a repeat customer. Once again, I couldn't be more pleased! They offer a high quality product (for me, plantation shutters) at a reasonable cost. Both appointments for the estimate/measurements and installation were timely. All went smoothly. Great people to work with. Who could ask for more? I have recommended them to friends/neighbors and they had the same experience. Very happy with AAA Blind Factory!
I have not received my blinds yet, but let me tell you, AAA Blind Factory is the best. They came out and measured my sliders, I provided them with a deposit check. Unbeknownst to me, I had torn off 2 checks and they had a blank check of mine. Yesterday in the mail, they had returned my blank check! Thank you AAA Blind for being honest and taking the customer service up many more notches.
The whole package, great price, excellent customer service and quality installation all done quickly and in the timeframe they promised.
Really happy with AAA Blinds. They were by far the best price I found for a quality product. The order arrived on time and the installation took place the following day. They were installed quick and look great!! Thanks, AAA!
They were the easiest company to do business with!! The estimator came out and we decided which window blind would be best. His price was the cheapest I'd been quoted. He did not want a deposit. A few weeks later - earlier than I'd been told to expect - I got a call that the window blind was in; what day was convenient for installation. Jim, the installer, was here for about 5 minutes, competently installed the blind, showed me how to work it. I then called the office to give them my credit card payment. They were terrific! I highly recommend them!
The service was impeccable!!! Exactly the blind I wanted... measured, ordered and even though I had left for the season they worked with my house watch and scheduled and installed. Called when on their way, installed with professionalism and no muss, no fuss!!!<br>Would highly recommend!!
I ordered a sidelight plantation shutter and it is perfect! They did beautiful work and was very fast to install. After placing the order it did take about 6 weeks for it to come in but I think that is pretty common. I was very pleased with the entire process and they were about $75 cheaper than other estimates.
I ordered 6 electric blinds. They are beautiful and I am completely satisfied with the installation. It took a couple of trips to get one particular blind correct, but AAA got it done and they did not ask for the balance until the job was complete. Very nice people to work with. I will use them again when I'm ready for plantation shutters
We used them for our business and home. Our electric bill has decreased $200. our first month for July. From just having new plantation shutter's for our front door, side lites, and window above the front door along with covering our master 8ft wide window.<br>5 star in every area. Professional and quality is excellent and the best quality. The price saved us $1000. Plus. We recommend Rick and all his staff at AAA Blinds!!!
Phenomenal customer service! They made it a super easy process. Can't wait to get my shade!
Excellent service. Staff was friendly and arrived on schedule. The product was delivered as ordered and perfectly hung.
Custom made blinds at a low price.
Very nice people and good service - delivered earlier than expected as well.
Great service, great price. Prompt, professional, installed Hunter Douglas Silhouette window shades on slider. Beautiful. Highly recommend AAA Blinds
Great service , great prices, very professional , very helpful. The installer was very professional, polite and very organized. I highly recommend this company .
Super nice people that care, and back up their products and service. I think the prices are very reasonable, for products, coming out to measure and installation.
I've had two great experiences with AAA Blind Factory in Bonita. When we bought our condo, there was a problem with the roller shades. We had two different companies come out and take a look. One said they couldn't be fixed and would have to be replaced with something completely different. The other said they could be repaired but at a very high cost. Then someone recommended I call Rick at AAA. He worked with the manufacturer to solve the problem at a fraction of the cost of replacement and without the hassle of a whole new installation. He took care of all the details (which included shipping a 12' roll back to the factory). A year later we asked Rick to take a look at another large window. He came up with a solution that looks better and cost less than we expected. Two great experiences. I've recommended Rick and AAA to neighbors without hesitation.
These folks are great! I needed to replace a large motorized blind. I called two other companies before finding AAA Blind Factory of Bonita Springs. The other companies didn't return calls, were late for appointments, and didn't offer good solutions. I'm so glad I decided to try a third time and called AAA. They booked an appointment the next day to take a look at my blind. Rick arrived exactly on time (literally to the minute). He was clearly familiar with the brand of the existing shade and gave me a reasonable proposal on the spot. Then the next day he called back to say he had talked with the manufacturer and that they could replace just the fabric and keep the existing motor, which saved me a ton of money. Gary (the scheduler) got us on the calendar right away. And Jim (the installer) was great -- he showed up right on time, worked fast, was really careful, and even showed us features we didn't know existed (the original installer hadn't programmed them into the controls). I really can't say enough good things about these guys. From sales to scheduling to service they made the whole process really easy, they offered the best solutions, and they still had the best price (in part because they know their products well enough to offer better solutions). Great experience. Will recommend these folks in a heartbeat to neighbors.